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Products / Runbookr

Private beta · now open

Capture the process before the expert leaves.

Record the handover call, with all its tangents and interruptions. Runbookr turns it into a step-by-step runbook your team reviews and publishes. Every step links back to the exact moment it was said.

KT: Month-end GL close (legacy ERP)2 speakers
04:12 / 09:48Popup held 0.6s
STEP 060.96

Open Period Control from the Finance menu.

STEP 07 · 04:120.92

Click Continue on the "Posting period locked" prompt.

Ravi: "...then you just hit this one, don't worry about the warning..."
STEP 080.71

Re-run the trial balance report.

The problem

The most expensive knowledge your company has lives in one person's head. Until their last day.

Real handovers don't look like product demos. They look like this:

  • Two or three people talking over each other, with questions and detours
  • "Click this, then go here, then that one", which means nothing without the screen
  • Old desktop software nobody else knows, not a tidy web app
  • A warning popup that flashes for half a second, and turns out to be the step that matters

Screen-recording doc tools are built for clean, scripted walkthroughs. They struggle with all four.

How it works

From recording to published runbook.

  1. Record

    Capture the session on web, desktop or legacy apps. One speaker or several.

  2. Runbookr drafts

    It transcribes, works out who said what, and pulls the real steps out of a non-linear conversation.

  3. You review

    Check each step against its source clip and confidence score. Edit anything that's off.

  4. Approve and publish

    A reviewer signs off and it goes into your knowledge base, with full version history.

What's different

Built for the details other tools drop.

"Click this" gets resolved

When someone says "click this one", Runbookr links it to the actual click and the button that was clicked.

Catches what flashes by

Popups, tooltips and dialogs that show for under a second are kept, not lost between sampled frames.

Desktop and legacy apps

A desktop capture agent records the old systems your business still runs on, not just browser tabs.

Real conversations

Multi-speaker sessions with Q&A and detours are handled, not only single-narrator demos.

Check, don't trust

Every step shows its timestamp, transcript snippet and confidence. Reviewers verify against the source.

Your team's language

Narrate in a regional language and publish in it too. Translated drafts still need human approval.

Compared

Where Runbookr fits.

Clean-demo tools are great for documenting a simple web workflow. Runbookr is for the handover nobody scripted.

CapabilityRunbookrTypical screen-to-doc tools
Multi-speaker handover callsMostly single narrator
Desktop and legacy applicationsMostly browser-based
"Click this" linked to the actual clickVaries
Short-lived popups and tooltips keptOften missed
Each step linked to its source timestampVaries
Mandatory human approval before publishingOptional

General comparison based on how these tools are typically designed. Features change, so check current capabilities for any specific product.

Privacy

Password fields are never recorded.

Anything typed into a password field is skipped by the capture pipeline. That's not a setting you can turn off. Recordings are processed by self-hosted models, not sent to outside AI services.

Isolated workspaces

Each company's data is kept separate in every request and background job.

Roles that make sense

Owner, admin, author, reviewer and reader.

Audit log

Every approval and publish is recorded and can't be edited.

Export and delete

Take your content with you, or have it removed on request.

Who it's for

Anyone inheriting a process they didn't build.

  • IT teams running legacy systems
  • Operations leads
  • Support and service desks
  • Documentation owners
  • Teams with outsourced handovers
  • Companies with high attrition

Got a handover coming up?

Join the private beta and use Runbookr on a real knowledge-transfer session with us.